EmPRO's Leadership Team
President & CEO
Bruce C. Shulan has served as a senior executive, board member, consultant and attorney for more than 30 years to the insurance industry and has a perspective as buyer and seller of both companies and services. His accomplishments are based on a strong set of analytical, technical, and strategic skills developed through years of high exposure issue resolution and turnaround management. Adept at executing strategic business plans and financial profiling, he also has deep experience in due diligence, concept validation, budgeting, and building senior management teams. Bruce has a wealth of experience dealing with corporate distress and crisis management.
Executive Vice President & COO
Brian has over 25 years of insurance industry experience specializing in mergers and acquisitions, worldwide property and casualty insurance and reinsurance, ceded reinsurance, claims and actuarial management, human resources, information technology development and finance. Brian has served in multiple senior leadership roles at several major insurance carriers during his career. Brian has built and led successful insurance operations as well as being instrumental in re-engineering established and turnaround businesses, resulting in strong and sustainable revenue and profitable growth. Brian’s designations include being a Certified Public Accountant (CPA), Chartered Property Casualty Underwriter (CPCU) and an ARe (Associate in Reinsurance). Brian completed the Advanced Management Program at the Wharton School, University of Pennsylvania, and holds an MBA degree from the University of New Haven and a Bachelor’s of Science degree from Southern Connecticut State University.
Brokered Business & Dental Underwriting
Vice President of Underwriting, PRIMMA LLC
Chris Papagianakis has 15 years of medical malpractice experience. He started his career as an Underwriting Trainee moving up through the ranks to his present position of Vice President, Physician Underwriting and Dental Underwriting. His involvement in the company’s marketing initiative and cultivating relationships with our insureds resulted in substantial new business from the outside market. He is an active member of the Professional Liability Underwriting Society and holds a New York State Property & Casualty Brokers license. Mr. Papagianakis graduated from St. John’s University with a Bachelor’s of Science in Finance.
Dawn Thomas Lewis
Healthcare Facility Underwriting
Vice President of Underwriting, PRIMMA LLC
Dawn Thomas Lewis has over 30 years of insurance experience in the medical malpractice business. Previously, Ms. Lewis worked at MLMIC as a Claims Representative; AIG as a Claims Supervisor; and at Wyckoff Heights Medical Center as Vice President of Human Resources and Risk Management. Ms. Lewis has held various senior roles prior to leading the Healthcare Facility Underwriting unit including, Director of Risk Management for Hospitals and Facilities and Claims Director of Hospital Risk Programs. Ms. Lewis is a graduate of Syracuse University earning a Bachelor of Science degree in Speech Communication with a minor in Human Resources. She has a Certificate in Healthcare Risk Management from ASHRM
Mark Paykin, PhD, FCAS, ASA, MAAA
Senior Vice President of Actuarial Services, PRIMMA LLC
Mark Paykin has over 30 years’ experience in medical malpractice insurance. Dr. Paykin began his career as a statistician/actuarial analyst and is currently serving in the position of Senior Vice President & Chief Actuary. Dr. Paykin is responsible for all aspects of in-house actuarial functions, such as setting up reserves for outstanding and unpaid losses and loss adjustment expenses. He also prepares rate filings for various segments of EmPRO’s book of business. Dr. Paykin is a Fellow of the Casualty Actuarial Society, an Associate of the Society of Actuaries, and a Member of the American Academy of Actuaries. He received his PhD in Applied Mathematics from Polytechnic University in St. Petersburg, Russia.
Christine Quinn RN, BSN, MPA, ARM, FASHRM, CPHRM, RPLU
Vice President of Risk Management Services, PRIMMA LLC
Christine Quinn has over 30 years of experience as a risk manager. Prior to transitioning to a career in professional liability, Ms. Quinn, a Registered Nurse, worked as a critical nurse at New York Hospital – Cornell Medical Center. Along with co-authoring publications on the subject of risk management, namely, Practicing Medicine in Difficult Times – Protecting Physicians from Malpractice Litigation, Ms. Quinn works collaboratively with physicians and healthcare providers on patient safety issues by designing and implementing strategies to improve patient care and to avoid lawsuits. Both with her clinical expertise and knowledge of risk assessment, Ms. Quinn has a wealth of experience working with physicians who are at risk. In addition, Ms. Quinn is responsible for the oversight and development of EmPRO’s innovative educational programs. Ms. Quinn graduated from Stony Brook University earning a Bachelor’s of Science degree. She received her Masters in Public Administration with a concentration in Healthcare from LIU-CW Post. Ms. Quinn has earned a number of professional insurance and risk management designations including an ARM, CPHRM and RLPU. She is also a Fellow in the American Society of Healthcare Risk Management.