Annual Patient Safety Conference – Healing Across Generations

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This program is complimentary for you and your colleagues. Breakfast and lunch will be served.

Learning Objectives:

• Describe and compare the defining characteristics and communication styles of each of the five healthcare generations.
• Analyze how generational differences affect patient expectations and safety practices by reviewing clinical scenarios.
• Apply strategies presented to improve collaboration across generations and increase patient engagement.
• Identify generational biases and areas and or sources of communication breakdown in clinical or workplace settings.
• Evaluate how generational values and communication styles may impact jury selection and attitudes in malpractice trials.

Explore the current and emerging applications of artificial intelligence in healthcare and evaluate its potential benefits and challenges.

Keynote Speaker:

Alayna Thomas, MS, SHRM-SCP

Retention Strategist, Magnet Culture

As a GenZ keynoter, Alayna equips leaders to make the necessary adjustments to keep today’s multigenerational workforce intact. Highly credentialed and a wise-beyond-her-years GenZer herself, Ms. Thomas already has experience as an HR Director, her Master’s in Management, and a Senior Certified Professional designation from the Society for Human Resource Management (SHRM-SCP). She’s the author of the minibook “It’s Not About Birth Year” and designs and delivers generational programs at Magnet Culture, creators of the Employee Retention Ecosystem™.

Speakers:

Christine Quinn  |  Vice President of Risk Management & Chief Risk Officer, EmPRO Insurance

Christine Quinn has over 37 years of experience as a risk manager. Prior to transitioning to a career in professional liability, Ms. Quinn, a Registered Nurse, worked as a critical care nurse at New York Hospital – Cornell Medical Center. Ms. Quinn works collaboratively with physicians and healthcare providers on patient safety issues by designing and implementing strategies to improve patient care and to avoid lawsuits. With her clinical expertise and knowledge of risk assessment, Ms. Quinn has a wealth of experience working with physicians who are at risk.

Andrea Mokrzycki  |  Director of Patient Safety, EmPRO Insurance

Andrea Mokrzycki has over 30 years of risk management and patient safety experience, working in both academic medical centers and in the insurance industry. Ms. Mokrzycki has co-chaired and served on several hospital committees including the Patient Safety Committee, Ethics Committee, Serious Event Review Committee, Policy and Procedure Committee, Compliance Committee, and the Grievance Committee. Her extensive experience makes her a dynamic educator on patient safety issues.

Timothy Shea  |  Senior Vice President & Chief Claims Officer, EmPRO Insurance

As Chief Claims Officer, Mr. Shea develops, implements, and manages EmPRO’s strategic claims programs. Mr. Shea has over thirty years of experience in the insurance industry encompassing accomplishments in the start-up, acquisition, and transformational leadership of domestic and international insurers, reinsurers, medical professional claims operations, and litigation leadership.

Max Gaujean  |  Senior Trial Attorney & Managing Attorney, Law Offices of Benvenuto & Gaujean

Mr. Gaujean has over 30 years of litigation experience with over 20 years’ experience as a medical malpractice defense attorney. Previously, Mr. Gaujean was the managing partner at Brown, Gaujean, Kraus and Sastow. He has appeared and represented clients in both State and Federal courts in New York and has successfully tried cases in almost every downstate venue including New York, Kings, Queens, Bronx, Nassau, and Suffolk County courts. Throughout his career he has represented hospitals, nursing homes, physicians, PA’s, nurses, dentists, podiatrists, and organizations and facilities including, prep schools, universities, hotels, and corporations. He has also litigated product liability actions and toxic tort asbestos claims for Fortune 500 companies. Mr. Gaujean has been invited to give lectures at hospitals in-service programs for medical professionals at Westchester Medical Center, Stony Brook University Hospital, and grand rounds at New York Health Hospital Bellevue. He has also lectured at statewide Continuing Legal Education seminars for both State and Federal judges.

Michael Maher | Senior Associate Attorney, Law Offices of Benvenuto & Gaujean

Mr. Maher has practiced with a focus on medical malpractice defense and nursing home/long-term care liability defense. He has represented individual physicians, hospitals, health care facilities, and nursing homes in New York City, Long Island and Hudson Valley areas. Mr. Maher has handled all aspects of medical malpractice cases from inception up to and including trial in various jurisdictions. Mr. Maher has also been instrumental in formulating and piloting the trial technology team at the Law Offices of Benvenuto & Gaujean working with other trial attorneys, as well to enhance the presentation of evidence during trial. Mr. Maher also sits on the COVID-19 Task Force that was assembled by EmPRO for the management, defense, and advocacy for favorable outcomes for medical professionals in early litigation involving allegations pertaining to medical services rendered during the course of the COVID-19 pandemic.

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Continuing Education Credits

5.25 continuing education credits (CEUs) from the American College of Health Care Administrators NY Chapter which is accredited by The National Association of Long-Term Care Administrator Boards (NAB) have been applied for and is pending approval.

Continuing Medical Education Credits

EmPRO Insurance Company is accredited by The Medical Society of the State of New York (MSSNY) to provide continuing medical education for physicians.

EmPRO Insurance Company designates this live activity for a maximum of 5 AMA PRA Category 1 Credits™.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Policy on Disclosure of Relevant Financial Relationships

EmPRO Insurance Company collects and verifies, prior to engaging with the accredited education; that all individuals involved in content development, planners, speakers, reviewers, faculty disclose all financial relationships with ineligible companies that they have had in the past 24 months. There is no minimum financial threshold; individuals must disclose all financial relationships, regardless of the amount, with ineligible companies. Individuals must disclose regardless of their view of the relevance of the relationship to the education.

Should any relevant financial relationship(s) with an ineligible company be identified, it will be mitigated prior to the activity.

The ACCME defines ineligible companies as those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Alayna Thomas, faculty for this live program, has no financial relationship(s) with ineligible companies within the past 24-months to disclose.

Christine Quinn, faculty for this live program, has no financial relationship(s) with ineligible companies within the past 24-months to disclose.

Andrea Mokrzycki, faculty for this live program, has no financial relationship(s) with ineligible companies within the past 24-months to disclose.

Timothy Shea, faculty for this live program, has no financial relationship(s) with ineligible companies within the past 24-months to disclose.

Max Gaujean, faculty for this live program, has no financial relationship(s) with ineligible companies within the past 24-months to disclose.

Michael Maher, faculty for this live program, has no financial relationship(s) with ineligible companies within the past 24-months to disclose.

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