Claims Handling

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We are YOUR ADVOCATE in today’s litigious medical climate

With decades of experience in medical liability litigation, our claims team has the expertise to manage professional liability claims for insured specialties and facilities throughout New York, Connecticut, and Pennsylvania.

EmPRO’s claims specialists investigate, analyze, strategize, and compile a comprehensive summary of the medical events, expert opinions, and legal / insurance issues that will have an impact on your case. All claims and suits are reviewed by a TEAM of medical, legal and insurance experts, who will partner with you to develop the appropriate strategy for obtaining the best result for your case. Your case will also benefit from our data-driven approach analyzing each claim. Our Claims Department has extensive knowledge of the complex medico-legal environment, ensuring that your claim will be optimally managed from start to finish.

You will be assigned to a claims specialist and defense attorney (if appropriate), who will keep you informed of case developments, both of whom you are encouraged to contact at any time if you have questions or concerns regarding your case. You can rest assured that YOUR TEAM will make decisions to protect your interests, as YOUR PEACE OF MIND and EXCELLENT REPUTATION are OUR TOP PRIORITY.

For general inquiries please contact our Claims Department.

Reporting a Claim

Claims should be reported directly to the Claims Department. You can report a claim via email, by phone, fax or in writing. A Claims representative will be available to take your call.

Report a claim

Claims History

For credentialing purposes, EmPRO is able to provide a loss run/claims history for individual practitioners or facilities. To request a loss run/claims history, please contact or email the Claims Department. If you formerly had a policy with PRI, EmPro’s parent company, our Claims Department can assist you with that as well.

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